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Covid-19 Company Policy & Procedures

The world has changed dramatically since March 2020, and our Covid-19 Company Policy has been put together to ensure that you have a comfortable and safe wedding dress shopping experience with us. This is the ‘new normal’ for our boutique, and these measures will be in place for ALL appointments until further notice.

HAND SANITISING STATIONS

We will have a hand sanitising station positioned within the boutique. Anyone entering the boutique will be encouraged to sanitise their hands upon arrival.

MASKS

Wearing a face covering is no longer a legal requirement, and we love to see your faces and smiles! So masks do not have to be worn, unless you wish to do so.

THREE VIP GUESTS PER BRIDE

We kindly ask that you bring a maximum THREE VIP guests with you to your appointment.

You are welcome to use our complimentary WiFi and bring along your own devices to allow your wider bridal party to be with you ‘virtually’ via Facetime, WattsApp, Zoom etc.

MINIMAL CONTACT EXPERIENCE

After you have been welcomed into the boutique, we will ask your guests to take a seat and your Bridal Consultant will discuss with you your dress requirements and begin to select dresses for you to view. Only the Bridal Consultant will be handling the dresses to minimise contact.

RIGOROUS CLEANING & SANITISING PROCEDURES

The boutique will be cleaned and sanitised between each appointment and at the end of each day. We are allowing additional time in between appointments to carry out cleansing and sanitising.

SOCIAL DISTANCING

We will be adhering to the 1m+ social distancing rule as much as possible within the boutique.

HEALTH CHECKS

We would kindly ask you to re-arrange your appointment if you or your VIP guests are feeling unwell.

We hope all these measures will help to protect us all and give you full confidence and comfort when shopping for your wedding dress with us. We continue to strive to create an individual, memorable and special experience at Chilham Bridal.

And very much look forward to seeing you soon and helping you find your dream wedding dress!

Chilham Bridal Team

NB- Please note that due to the fluidity of the Covid-19 situation, these points are subject to change and will be reviewed regularly.